KA - Equine Therapy Gift Cards

eGift Card Policy

Effective Date: 26th September 2023

1. Purpose

This eGift Card Policy outlines the terms and conditions for the issuance, redemption, and management of electronic gift cards (eGift Cards) by KA - Equine Therapy (hereinafter referred to as "the Company"). The purpose of this policy is to ensure transparency, compliance, and a positive experience for both customers and the Company.

2. Definitions

• eGift Card: A digital or electronic      gift card issued by the Company, which holds a monetary value and can be      redeemed for goods or services.
• Recipient: The individual receiving the eGift Card.
• Sender: The individual or entity purchasing and      sending the eGift Card to the Recipient.
• Balance: The remaining monetary value of the eGift      Card after one or more redemptions.
• Redemption: The act of using an eGift      Card as payment for goods or services.
• Expiration Date: The date after which the      eGift Card becomes invalid and cannot be redeemed.
• Terms and Conditions: The      specific rules and limitations associated with the use of eGift Cards, as      outlined in this policy.

3. eGift Card Purchase

• eGift Cards may be purchased online through the Company's website      or designated platforms.
• eGift Cards can be loaded with a minimum and maximum value, as      determined by the Company.
• Payment for eGift Cards must be made by authorized means.
• The Company reserves the right to refuse the sale of eGift Cards or      limit the quantity purchased by any individual or entity.

4. eGift Card Delivery

• eGift Cards will be delivered electronically to the email address      provided by the Sender.
• The Sender is responsible for ensuring the accuracy of the      recipient's email address.
• The Company is not responsible for eGift Cards lost, stolen, or      misdirected due to incorrect email addresses.

5. Redemption

• eGift Cards may be redeemed for merchandise or services at any      participating KA - Equine Therapy     location or online.
• eGift Cards can be redeemed in whole or in part, and any remaining      balance will be retained on the eGift Card for future use.
• eGift Cards are not redeemable for cash unless required by law.
• eGift Cards have no implied warranties and are not transferable.

6. Expiration Date

• eGift Cards may have an expiration date, which will be clearly      stated on the eGift Card.
• The Company reserves the right to extend or shorten the expiration      date as deemed necessary.
• Expired eGift Cards will no longer be valid for redemption.

7. Lost or Stolen eGift Cards

• The Company is not responsible for lost, stolen, or damaged eGift      Cards.
• The Recipient should treat eGift Cards like cash and take necessary      precautions to protect them.

8. Fraud Prevention

• The Company reserves the right to refuse eGift Card transactions if      fraud is suspected.
• Suspicious activities will be reported to the appropriate      authorities.

9. Customer Support

• For inquiries, issues, or assistance with eGift Cards, customers      can contact Customer Service Team at ka-equinetherapy@outlook.com.au.

10. Changes to Policy

• The Company reserves the right to amend or update this eGift Card      Policy as needed, with notice provided on our website or through email to      the Sender.

11. Compliance with Applicable Laws

• The issuance and use of eGift Cards will comply with all applicable      laws and regulations.

By purchasing and using eGift Cards from KA - Equine Therapy, the Sender and Recipient acknowledge and accept the terms and conditions outlined in this eGift Card Policy.

This policy is subject to change without notice, and the latest version will be available on the Company's website.